To promote best practice and a uniform approach to trauma management for rail employees, TrackSAFE and Phoenix Australia has developed several resources for use by rail organisations.
Trauma Management Framework
The Trauma Management Framework provides a best practice approach to managing trauma in the rail industry and thereby minimising the risk of adverse mental health outcomes.
It serves as a platform for developing standards, specifications and associated guidelines and resource materials which rail organisations can embed into their own systems. The Framework can also be used to guide the development of practical trauma policy, procedures and training for managers and supervisors, first responders to incidents and rail employees at highest risk of exposure to potentially traumatic events. It encourages the delivery of training for those who may be exposed to potentially traumatic events, managers and first responders.
Trauma management training
Information on TrackSAFE’s trauma training courses and delivery options is available here.
RailRES
This self help tool helps you to manage stress and build long term resilience. More information is available here.
1 July 2025