Trauma Management Training
Helping employees before, during and after a traumatic event. TrackSAFE Training programs aim to strengthen resilience, helping employees be prepared if they experience or are exposed to an incident.
TrackSAFE’s Rail Industry Trauma Management Framework provides information, guidance and best practice approach to trauma management for all rail employees.
The Framework aims to provide a uniform approach to help employers prepare for and minimise the risk of adverse psycho-social outcomes following a potentially traumatic event. Education and Training forms part of this approach.
View and download the 2023 Framework here. The print ready version is available here.
NEW Online Trauma Management Short Courses
Working in rail can be rewarding, but it can also have its challenges, including experiencing or witnessing potentially traumatic events, or being exposed to materials detailing traumatic events.
TrackSAFE has developed 2 x 45 minute FREE online training courses to help build knowledge and confidence to better understand reactions, support yourself and others and getting help if faced with a traumatic event.
Access these courses www.tracksafetraining.com. To help promote these in your workplace, download our posters, email banners.
Course 1
Coping After a Traumatic Event
Helps build knowledge and confidence to better understand
reactions, support yourself and get help if faced with a potentially traumatic event.
Course content
- Common responses to potentially traumatic events.
- Tips to support recovery.
- When to seek more help.
- Where to go for information and support.
- How to build a personal Plan for Resilience and Recovery.
Course 2
Supporting Others After a Traumatic Event
Helps build knowledge and confidence to better understand your colleagues’ reactions to trauma and provide them with support while looking after yourself.
Course content
- Common responses to potentially traumatic events.
- Tips for supporting others after a potentially traumatic event.
- The importance of looking after yourself while supporting others.
- Where to go for more information and support.
Workforce Trauma Management Training
Course 1
Coping with Trauma
This 3-4 hour training program provides information to help employees before, during and after a potentially traumatic event. It aims to strengthen resilience so that employees are well prepared if faced with a potentially traumatic event.
Course content
- The impact of trauma.
- Risk factors for not coping following a traumatic even.
- Recovery patterns.
- Self-care including strategies for managing strong emotions,
depression, anxiety and avoiding alcohol and drugs. - How to get help.
- Developing a Personal Plan for Resilience and Recovery
including combatting the myths about coping, helpful thinking, getting support, tips following a traumatic event.
Course 2/3
Psychological First Aid for Managers & Supervisors, Psychological First Aid for First Responders
Helps build your knowledge and confidence to better understand
reactions, support yourself and get help, if faced with a potentially traumatic event.
Course content
- Common responses to potentially traumatic events.
- Tips to support recovery.
- When to seek more help.
- Where to go for information and support.
- How to build a personal Plan for Resilience and Recovery.
TrackSAFE can facilitate Phoenix Australia, the national centre of excellence in posttraumatic mental health, to deliver any of the three courses to groups of up to 20 people from your workforce. It can be delivered in person face to face or online face to face.
Fees will be dependent on the number of courses to be delivered, delivery mode and your location.
Please email info@tracksafefoundation.com.au to register your interest in in-house training for your workforce.
Train the Trainer Training
The next Train the Trainer training will be arranged as requested. The fee is determined by location and number of participants and will likely be between $2,000-$3,000 + GST per person.
The ‘Train the Trainer’ 2 day workshop will enable trainers from within rail organisations to deliver courses that align with the 2023 Rail Industry Trauma Management Framework.
2 Day Workshop
Train the Trainer
The workshop fee includes 2 days of training, training materials, a 45
minute feedback session following the workshop and 5 x 1.5 hour
Community of Practice information sharing and skill development
sessions for 12 months following the workshop.
The person will need to have the capacity and organisational
support to participate in initial and maintenance activities.
Core competencies of people interested in participating in
the workshop:
- Knowledge of trauma impact and support (eg supporting individuals who have experienced trauma).
- Understanding of mental health and wellbeing within the context of the rail industry.
- Interpersonal skills, including active listening, empathy and cultural sensitivity.
- Strong facilitation skills tailored to managing group dynamics and creating inclusive discussions.
Trainers who have completed the workshop and related activities will be approved to deliver three courses:
- Coping with Trauma
- Psychological First Aid for Managers & Supervisors
- Psychological First Aid for First Responders
More information about the process and trainer requirements is available here.
Please email info@tracksafefoundation.com.au to register your interest in attending one of these workshops and/or to arrange an in-house train the trainer workshop.