Lifeline provides access to crisis support and suicide prevention services. Lifeline also provides national services and campaigns that promote emotional wellbeing, encourage help seeking, and address suicide prevention and awareness.

The Lifeline Foundation for Suicide Prevention is currently performing an investigation into suicide and prevention on the Australian rail network, commissioned by TrackSAFE. The outcome of this investigation will be a report with prioritised prevention strategies.

Through collaboration with Lifeline Australia’s Research Foundation, the ‘Pause. Call. Be Heard’ campaign is promoted on the Australian rail network. The campaign reminds the public to take a moment and remember that they are never alone – Lifeline’s crisis support services are available 24/7.

The messaging and strategy has been developed with the involvement of the suicide prevention sector and those with expertise through lived experience. The University of Melbourne’s impact evaluation of the campaign found that over 25 percent of commuters had noticed the PCBH materials and of these, 75 percent had directly engaged with the campaign. Pause. Call. Be Heard’ has since been optimised on social media platforms, providing an interactive experience for commuters.

For more information, visit: www.lifeline.org.au

Lifeline’s 24hour telephone crisis support service is available to anyone needing emotional support on one national phone number, 13 11 14.


R U OK? is a not-for-profit organisation that aims to inspire Australians to have meaningful conversations throughout the year to help anyone who might be struggling with life. By getting more people to ask ‘are you ok?’, R U OK? hopes to create a world where everyone is connected and is protected from suicide.

R U OK? works with the community to make this happen; including suicide prevention and mental illness experts, government departments, corporate leaders, media, teachers, universities, students and community groups.

Through our partnership, Rail R U OK?Day provides a focus for the rail sector, empowering staff to identify the signs a colleague might not be OK and start a conversation that could change a life. The initiate continues to grow each year, with more than 110 rail organisations and 90,000 workers from all parts of the rail supply chain taking a moment to reflect on those in their world, hone their skills about how to prepare to ask a colleague “Are you OK?”, and importantly, then listen, encourage action and check back in. While Rail R U OK?Day falls on the last Thursday of April annually, TrackSAFE and R U OK? works with the rail industry to create an R U OK? Culture every day of the year. Company events, training and other activities occur year round that prioritise mental wellbeing and create workplaces where staff are encouraged to start life-changing conversations with their colleagues.

For more information, visit: www.ruokday.com


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