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Mental Health First Aid

TrackSAFE undertakes a number of trauma support initiatives –such as Rail R U OK?Day, trauma training, hosting of rail industry trauma support forums and offering RailRes, the rail industry’s trauma support app – all with the intention of creating a working environment of inclusiveness and care. 

In addition to this, TrackSAFE now offers Mental Health First Aid (MHFA) training to the rail industry. This is an accredited and internationally recognised mental health course which teaches best practice mental health first aid strategies. Essentially, MHFA is the help provided to a person who is developing a mental health problem, experiencing a worsening of a mental health problem, or in a mental health crisis.

In a similar vein to having First Aid Officers in the workplace, Mental Health First Aid Officers are on the ground in the workplace with the skills and knowledge to assist their co-workers in a range of situations surrounding mental health issues.

The training will help empower rail workers to offer more practical support to each other (particularly when someone says they are not ok) and offer guidance on seeking appropriate assistance from local and national support services. TrackSAFE will also alert participants to the trauma support tools and initiatives specifically designed for the rail industry.

Who is the course for?

The course is suitable for rail employees at all levels, in particular at the peer-to-peer level as an extension of the R U OK? messaging that TrackSAFE works to infuse throughout rail organisations.

Course content

The course provides participants with;

-         skills in how to recognise the signs and symptoms of mental health problems;

-         knowledge of the possible causes or risk factors for these mental health problems;

-         awareness of the evidence-based medical, psychological and alternative treatments available;

-         skills in how to give appropriate initial help and support someone experiencing a mental health problem; and

-         skills in how to take appropriate action if a crisis situation arises involving suicidal behaviour, panic attack, stress reaction to trauma, overdose or threatening psychotic behaviour.

 Find out about the next Mental Health First Aid course to be held in your local area or talk to us about hosting an in-house course. Enquiries: